Now open at our new home — 15 Manion Road, Rolleston

Used — caravan / motorhome / vehicle

A used caravan or motorhome has a 3 month warranty valid from the date of purchase as shown on your invoice. This warranty is not transferable.

We have thoroughly inspected your caravan or motorhome before handover to you and have rectified any defects noted at the time. You must maintain and service it in line with the manufacturer's recommendations, which is a service every 12 months at our dealership. A motorhome engine and drive train must also be serviced in accordance with the vehicle manufacturer — for example Ford, Fiat or Isuzu. Failure to maintain your caravan or motorhome will limit your warranty.

In the event of any warranty claim the caravan or motorhome must be inspected and repaired in our workshop unless otherwise agreed by us. Our company will not accept liability for any associated travelling or other costs.

Please note that as a used item it will show signs of use reflecting its age, mileage and price. 

New — caravan / motorhome

A new caravan or motorhome has a 24 month warranty valid from the date of purchase as shown on your invoice. This warranty is not transferable.

We have thoroughly inspected your caravan or motorhome before handover to you and have rectified any defects noted at the time. You must maintain and service it in line with the manufacturer's recommendations, which is a service every 12 months at our dealership. A motorhome engine and drive train must also be serviced in accordance with the vehicle manufacturer — for example Ford, Fiat or Isuzu. Failure to maintain your caravan or motorhome will limit your warranty. Annual servicing is at your cost.

In the event of any warranty claim the caravan or motorhome must be inspected and repaired in our workshop unless otherwise agreed by us. Our company will not accept liability for any associated travelling or other costs.

What is and is not covered

What the warranty covers

We will repair or, at our discretion, replace any defects in parts, fittings or body structure that arise within the warranty period. If original parts are unavailable, appropriate replacements will be used.

What the warranty excludes

The warranty does not cover the following:

  • Defects arising from other than normal wear and tear common with the proper use of the caravan or motorhome.
  • The use of the caravan or motorhome as permanent living accommodation.
  • Defects caused by inappropriate use or as a result of storm, flood, frost, accident or damage.
  • Defects caused as a result of a lack of proper maintenance, for example failure to winterise or drain down.
  • Water ingress caused by the use of pressure washers or inappropriate cleaning machinery.
  • Defects arising from any repairs carried out by the purchaser or a third party.
  • Any item not fitted as part of the manufacturer's original specification.
  • Any item subject to normal wear and tear, including but not limited to curtains, cushions, carpets, upholstery, work surfaces, glass, paintwork, tyres, wheel and axle alignment, batteries, gas bottles, bulbs, LEDs, fuses and entertainment systems.

Claims procedure

If you find a defect which you believe is covered by warranty, please contact us as soon as possible with details of the defect.

  • Christchurch RV Centre Ltd 15 Manion Road
    Rolleston 7677
  • Phone 03 343 3643
  • Email office@rvcentre.co.nz
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